At Engage Pickleball, we proudly offer a 30-Day Test Drive on all paddles, backed by a no-questions-asked money-back guarantee. If you're not completely satisfied with your paddle, you may return it within 30 days of the delivery date for a full refu

<h2 id="return-policy--test-drive"><strong>Return Policy / Test Drive</strong></h2><p>At Engage Pickleball, we proudly offer a 30-Day Test Drive on all paddles, backed by a no-questions-asked money-back guarantee. If you&apos;re not completely satisfied with your paddle, you may return it within 30 days of the delivery date for a full refund.&#xA0;</p><hr><h3 id="refunds"><strong>Refunds</strong></h3><p>Once your return is approved, received, and inspected, your refund will be processed and automatically applied to your original method of payment. Most refunds are reflected within 3 to 5 business days, although timelines may vary depending on your financial institution.</p><p>If you have not received your refund within this timeframe, please check your bank account, then contact your credit card provider and bank to verify processing status.&#xA0;</p><p>If you still need assistance, feel free to reach out to us at <strong><a href="mailto:info@engagepickleball.com">info@engagepickleball.com</a></strong>.</p><hr><h3 id="eligibility-for-refunds"><strong>Eligibility for Refunds</strong></h3><p>Refunds are available for new, cosmetic, and certified refurbished paddles purchased directly from <strong>EngagePickleball.com</strong> or the <strong>Engage Pro Shop</strong> in Oxford, FL.&#xA0;</p><p>Certain discounted or sale items may not be eligible for a refund; if so, this will be indicated on the product listing at the time of purchase.</p><h3 id><br></h3>

What is your refund policy?

<h2 data-start="121" data-end="154" id="isPasted"><strong data-start="124" data-end="154">Return Policy / Test Drive</strong></h2><p data-start="156" data-end="483">At Engage Pickleball, we proudly offer a 30-Day Test Drive on all paddles, backed by a no-questions-asked money-back guarantee. If you&apos;re not completely satisfied with your paddle, you may return it within 30 days of the delivery date for a full refund.&#xA0;</p><p data-start="156" data-end="483">For customers within the U.S., we will cover the cost of return shipping.</p><hr data-start="485" data-end="488"><h3 data-start="490" data-end="519" id="how-to-start-a-return"><strong data-start="494" data-end="519">How to Start a Return</strong></h3><p data-start="521" data-end="893">To initiate a return, please provide proof of purchase along with photos of the item, as outlined during the return claim process. You can submit a claim at <a data-start="678" data-end="751" rel="noopener" target="_new" href="http://warranty.engagepickleball.com"><strong data-start="679" data-end="712">warranty.engagepickleball.com</strong></a> or contact our team at <strong data-start="775" data-end="804"><a data-start="777" data-end="802" rel="noopener">info@engagepickleball.com</a></strong>. Once your request is approved, we&#x2019;ll provide a prepaid return label for U.S. customers.</p><hr data-start="895" data-end="898"><h3 data-start="900" data-end="915" id="refunds"><strong data-start="904" data-end="915">Refunds</strong></h3><p data-start="917" data-end="1177">Once your return is received and inspected, your refund will be processed and automatically applied to your original method of payment. Most refunds are reflected within 3 to 5 business days, although timelines may vary depending on your financial institution.</p><p data-start="1179" data-end="1440">If you have not received your refund within this timeframe, please check your bank account, then contact your credit card provider and bank to verify processing status.&#xA0;</p><p data-start="1179" data-end="1440">If you still need assistance, feel free to reach out to us at <strong data-start="1410" data-end="1439"><a data-start="1412" data-end="1437" rel="noopener">info@engagepickleball.com</a></strong>.</p><hr data-start="1442" data-end="1445"><h3 data-start="1447" data-end="1478" id="eligibility-for-refunds"><strong data-start="1451" data-end="1478">Eligibility for Refunds</strong></h3><p data-start="1480" data-end="1798">Refunds are available for new, cosmetic, and certified refurbished paddles purchased directly from <strong data-start="1579" data-end="1603">EngagePickleball.com</strong> or the <strong data-start="1611" data-end="1630">Engage Pro Shop</strong> in Oxford, FL. Certain discounted or sale items may not be eligible for a refund; if so, this will be clearly indicated on the product listing at the time of purchase.</p><hr data-start="1800" data-end="1803"><h3 data-start="1805" data-end="1822" id="exchanges"><strong data-start="1809" data-end="1822">Exchanges</strong></h3><p data-start="1824" data-end="2014">We accept exchanges for the same product within the 30-day return window. To request an exchange, please contact us at <strong data-start="1943" data-end="1972"><a data-start="1945" data-end="1970" rel="noopener">info@engagepickleball.com</a></strong>. Only one exchange per item is permitted.</p><hr data-start="2350" data-end="2353"><h3 data-start="2355" data-end="2389" id="return-shipping-guidelines"><strong data-start="2359" data-end="2389">Return Shipping Guidelines</strong></h3><p data-start="2391" data-end="2666">For customers in the U.S., we will provide a prepaid return label once your return is approved. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of returned items without tracking.</p>

How do I make a return/exchange?

<p data-start="156" data-end="483" id="isPasted">At Engage Pickleball, we proudly offer a 30-Day Test Drive on all paddles, backed by a no-questions-asked money-back guarantee. If you&apos;re not completely satisfied with your paddle, you may return it within 30 days of the delivery date for a full refund.&#xA0;</p><p data-start="156" data-end="483">For customers within the U.S., we will cover the cost of return shipping.</p>

Return & Refunds

What is your refund policy?

How do I make a return/exchange?

What’s your return policy?